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FAQS

UK Delivery

Royal Mail Standard (3-5 Working Days) - FREE
Premier Shipping (1-2 Working Days) - £1.99
Premier Enhanced Tracking (1-2 Working Days) - £5.99

Jersey and Guernsey

Standard delivery (3 to 17 Working Days) - £6.99

Ireland

Standard Royal Mail (2-11 Working Days) -  £7.99
If you place your order before 1pm Monday - Friday (excluding bank holidays) we will get your order packed and dispatched on the same day!
If you have any questions please get in touch at info@fosseliving.co.uk (we will reply as soon as we can)

UK Returns

All or part of your orders can be returned to us unused within 31 days of purchase and we will refund the value of the goods returned if you do not want to exchange the order for a different scent.

Please ensure you return the item as you received it in its original packaging.
Please return items to: Fosse Living, Unit 1, Building 11A Alcester Employment Park Arrow Industrial Estate, Alcester, B49 6HT

Please ensure that if you are returning something to us, you take reasonable care of it when it's with you and always ask for a 'Proof of Posting' certificate from the post office when posting items to us.

We cannot be held responsible for goods that get lost in transit (your statutory rights are not affected). We recommend you keep your proof of posting safe, just in case.

Yes! We use all natural waxes and our fragrance oils are paraben free, just be sure to keep them out of reach.

Absoloutely. In the cart page there is a section for you to add a gift message to the recipient, and we will handwrite it for you and pop it in a kraft envelope to make it extra special.

We believe in quality over quantity, so we won't spam you with emails. We'll only let you know about relevant offers and new products you might be interested in.

Carbon-neutral shipping on all orders
228kg
shipping emissions removed
That's like...
584
miles driven by an average gasoline-powered car
We fund innovations in...
Direct Air Capture
Bio Oil
Mineralization